Privacy Policy

At Voor AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service.

1. Introduction

At Voor AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service.

2. Information We Collect

2.1. Information You Provide

• Account information (name, email address)
• Profile information (profile picture)
• Payment information (processed securely through Stripe)
• Source images and generated videos
• Communications with our support team

2.2. Information Automatically Collected

• Usage data (features used, images generated)
• Device information (browser type, IP address)
• Analytics data (page views, referral sources)
• Cookies and similar tracking technologies

For the no-account image trial, we store keyed hashes derived from a browser identifier and network address, rather than the raw values in the trial record. We use those hashes to enforce the stated browser and daily network limits. We also store the submitted prompt, trial status, and generated result needed to deliver and secure that trial.

3. How We Use Your Information

We use your information to:

• Provide and maintain our Service
• Process your payments and manage your subscription
• Send you important service updates and notifications
• Improve and personalize your experience
• Monitor and analyze usage patterns
• Prevent fraud and ensure security
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service providers (payment processing, hosting, analytics)
• Legal authorities when required by law
• Business partners with your consent

We do not sell your personal information to third parties.

5. Data Security

5.1. We implement appropriate technical and organizational measures to protect your data.
5.2. We use industry-standard encryption for data transmission.
5.3. We regularly review and update our security practices.
5.4. We limit access to personal information to authorized personnel.

6. Your Privacy Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Export your data
• Withdraw consent

7. Data Retention

7.1. We retain your data as long as your account is active.
7.2. We delete or anonymize data when no longer needed.
7.3. Some data may be retained for legal compliance.

8. Children's Privacy

8.1. Our Service is not intended for users under 13 years old.
8.2. We do not knowingly collect data from children.
8.3. Parents can request deletion of their child's data.

9. International Data Transfers

9.1. Your data may be processed in different countries.
9.2. We ensure appropriate safeguards for international transfers.
9.3. We comply with applicable data transfer regulations.

10. Cookies and Tracking

10.1. We use essential cookies and local storage for authentication, security, payments, and core service functionality.
10.2. We use Google Analytics and Microsoft Clarity cookies to understand site usage, and advertising cookies to measure ad performance and support advertising features, as permitted by applicable law.
10.3. For visitors in the EEA, United Kingdom, and Switzerland, optional analytics and advertising storage is denied until the visitor makes a choice. Elsewhere, the preference panel remains available and we honor supported Global Privacy Control signals.
10.4. Rejecting optional cookies does not disable the core Voor service. You can change or withdraw your choice at any time using the Cookie preferences link in the site footer.

11. Changes to Privacy Policy

11.1. We may update this policy periodically.
11.2. We will notify you of significant changes.
11.3. Continued use indicates acceptance of changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@voor.ai